Vija Logistics and Travel provides travel and logistics services, including transportation, accommodation, flight booking, shipment handling, and related services. These Terms apply to all bookings made via our website or other platforms offered by Vija Logistics and Travel.
By booking services with Vija Logistics and Travel, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement. You agree to provide accurate and complete information during the booking process, including your contact details, travel itinerary, and any other relevant data.
Your booking is considered confirmed once you receive an email or notification from us confirming the details of your reservation. Please review your booking confirmation carefully and notify us immediately if any information is incorrect.
Changes: Any changes to your booking (e.g., dates, passenger details, etc.) must be made in writing via email or our customer support platform. Changes are subject to availability and may incur additional fees.
Cancellations: Cancellation policies vary depending on the service provider (e.g., airlines, hotels, shipping companies). You may cancel your booking according to their terms. In most cases, cancellation fees will apply, and refunds may not be possible.
All bookings made through Vija Logistics and Travel require full payment or a deposit, as outlined during the booking process. We accept payment via [list payment methods like credit cards, bank transfers, etc.].
Prices listed on our website or provided in booking confirmations are in [insert currency] and are subject to change without prior notice. Final pricing will be confirmed during the booking process and may include taxes, fees, and surcharges that are not included in the displayed price.
Transactions are processed in the currency selected during the booking process. You agree to pay all charges associated with your booking, including any applicable service fees, taxes, and government charges.
You are responsible for ensuring that you have all necessary documentation for your trip, including passports, visas, vaccination certificates, and any other travel requirements. Vija Logistics and Travel is not responsible for any travel disruptions, delays, or denial of service due to missing or incorrect documentation.
Passenger Travel: You must ensure that all passengers are eligible to travel (e.g., holding valid passports, visas, etc.). Any issues related to travel restrictions or denial of services are solely your responsibility.
Shipments: For logistics services, you are responsible for ensuring that items you are shipping comply with all applicable laws, regulations, and restrictions. We are not responsible for any damage, loss, or delay caused by items not meeting the required standards.
We recommend that you purchase travel insurance to cover cancellations, delays, medical emergencies, lost baggage, or any unforeseen circumstances. Travel insurance is not included in the booking price and must be purchased separately.
We are not liable for any delay, failure, or disruption to services caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, or technical issues.
Limitation of Liability: Vija Logistics and Travel’s liability for any loss, damage, or injury arising from your use of our services is limited to the amount you paid for the service in question, except where prohibited by law.
Exclusions: We are not liable for any third-party services, including but not limited to airline travel, accommodation, or other services booked through third-party providers. You agree to release Vija Logistics and Travel from any claims arising from third-party services.
You agree to indemnify, defend, and hold harmless Vija Logistics and Travel, its employees, officers, and agents from any claims, damages, losses, or expenses arising from your breach of these Terms, misuse of our services, or violation of any applicable law.
When using our services, you agree not to:
Vija Logistics and Travel reserves the right to amend or update these Terms at any time. Any changes will be effective immediately upon posting on the website. You agree to review these Terms periodically to stay informed of any updates.
If you have any questions or concerns about these Terms or your booking, please contact us:
Vija Logistics and Travel
Email: vijalogisticstourstravel@gmail.com
Phone: +256 708 504 667 / +256 782 703 884